Refunds

Jacobs Medical Academy – Refund Policy

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• Jacobs Medical Academy maintains a strict Refund Policy to ensure clear expectations for all students. Please read this policy carefully, as it applies to all programs and all forms of payment, including student loans.

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Enrollment Deposit (Non-Refundable)

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• All enrollment deposits are completely non-refundable, under all circumstances.

• The deposit secures a seat in the program, covers administrative processing, and removes that seat from public availability.

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72-Hour Cancellation Window (Required for Students With Student Loans)

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• Students who choose Student Financing (student loans) must follow this cancellation process:

• To cancel your student loan, you must email the school at least 72 hours before the start of class stating you will not be attending.

• The email must be sent before the 72-hour deadline

• The email must clearly state that the student is requesting to cancel enrollment and their student loan

• The school must receive the email before the 72-hour window closes​

• Cancellations sent on the first day of class will not be accepted.​

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If a student fails to cancel within the 72-hour window:

• Their student loan will remain active

• They will be financially responsible for the full balance

• No refunds or loan reversals will be issued

• This applies even if the student does not attend class or decides not to continue.

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No Refunds on the First Day of Class

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Once a student arrives for the first day of class, the student is automatically:

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• Fully responsible for the entire cost of the program

• Locked into their student loan, which cannot be canceled 

• This policy applies to all payment types, including full-pay, partial-pay, and student loans.

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Summary of Refund Policy

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• Enrollment deposits are non-refundable

• Students using student loans must cancel no later than 72 hours before class starts

• Cancellation requests cannot be submitted on the first day of class

• Students who fail to cancel on time are responsible for the full program cost of the loan.

• Arriving on the first day of class automatically makes the student responsible for the entire tuition

• Student loans cannot be canceled or refunded on or after the first day of class